SFG20 is a vital piece of the jigsaw for building maintenance


Servest provides a comprehensive range of facilities management from cleaning to catering, security to building services.

With its group headquarters in Bury St Edmunds, the company has offices in London, Glasgow and Edinburgh.

Ewan Baillie is Asset and Compliance Manager with Servest. He explains how SFG20 is used by his company.

“We use SFG20 as a baseline for building services maintenance on our customers’ estates.

“It also provides work instructions for engineers and is a reference guideline for compliance.

“We use SFG20 to inform clients of necessary specifications. It is a vital piece of the jigsaw.

“We have been using it successfully for some years. I would recommend it – there is really nothing else quite like it.”

Reported benefits of SFG20:

  • Provides a reference guide for facilities management
  • Website is a reliable source of information
  • Allows for informed decisions on delivering to statutory and mandatory requirements

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