New Service Model functionality and customer website now live

Service Model subscribers logging into SFG20 from today will notice a new look and feel to their existing service. Redesigned to make it easier for subscribers, routine tasks such as customising schedules have been simplified, and service times are now automatically included.

When an existing Service Model user logs in, they will be offered a virtual tour to give an overview of the new navigation, and with extensive ‘help’ content and the option to have a live demonstration we hope all subscribers will find the migration an easy one.

The service for Customiser Compliance and Core users is also being redeveloped, and exciting changes will be announced for these subscribers shortly.

We have also taken this opportunity to re-launch our customer website, putting in lots of new content such as videos, case studies and an easy-to-use pricing calculator.