These Terms and Conditions (“Terms and Conditions”) govern your access to and use of the SFG20 Service (defined below), including access on a free trial or demonstration basis. By using the SFG20 Service in any way, you indicate your agreement to these Terms and Conditions. The SFG20 Service is made available to you for personal study and research use and/or the provision of training to students, trainees or apprentices of the College stated in your Registration Form only.

Please note that we may change these Terms and Conditions from time to time. Unless otherwise specified by us, all changes to the Terms and Conditions come into force on the date that the changes are posted to the SFG20 website (including for existing Users). Changes will be notified through the SFG20 Service or may be (but are not required to be) communicated by e-mail.


1.        About us

2.        The SFG20 Service

3.        How to register

4.        Licence Term

5.        Licence to use the SFG20 Service

  1. access all or any part of the SFG20 Service and/or SFG20 Materials (defined below) in order to build or provide a product or service which competes with the SFG20 Service or SFG20 Materials, or
  2. incorporate any part of the SFG20 Service or SFG20 Materials into any other product or service (including any online service), or
  3. except to the extent expressly permitted under these Terms and Conditions, license, sell, rent, lease, transfer, assign, distribute, display, disclose, commercially exploit, or otherwise make the SFG20 Service and/or SFG20 Materials available to any third party, or
  1. Users: Access to and use of the SFG20 Service is only permitted to you if the Preconditions stated on your Registration Form are satisfied and you are authorised by BESA Publications as a User of the Licenced Product. As a User, you must:
    1. only use the SFG20 Service for the Permitted Purpose and for no other purpose;
    2. keep a secure password for your use of the SFG20 Service and keep your password confidential;
  1. notify us as soon as possible if you cease, or are no longer eligible, to use the SFG20 Service for the Permitted Purpose;
  2. allow us to monitor your use of the SFG20 Service to ensure that it is in accordance with these Terms and Conditions.
  1. SFG20 Materials: As part of the SFG20 Service you will be given access to data, content and materials (such as maintenance specifications, legislative references and updates, templates (including customisable templates) and other information or material. In these Terms and Conditions all data, content and materials (including the User Guides and Product Description) made available by us via or through the SFG20 Service are referred to as the “SFG20 Materials” and all references to access to or use of the SFG20 Service shall include access to and use of the SFG20 Materials in accordance with these Terms and Conditions during the Licence Term. The following specific conditions apply in relation to the SFG20 Materials:
    1. the right to electronically display SFG20 Materials retrieved from the SFG20 Service is limited to the display of those SFG20 Materials for the Permitted Purpose;
    2. if the right to print individual task schedules is available for the Licenced Product, such right extends only to the printout of a reasonable number of individual task schedules using the printing commands in the SFG20 Service or your web browser software;
  1. All access to and use of the SFG20 Materials via mechanical, programmatic, robotic, scripted or any other automated means not provided as part of the SFG20 Services is strictly prohibited. Use of the SFG20 Materials is permitted only via manually conducted, discrete, individual search and retrieval activities;
  2. Incorporation of or reference to the SFG20 Service or SFG20 Materials in any other software package, application or web service, including but not limited to FM maintenance packages, O&M documentation libraries or helpdesk systems, whether your own or provided by a third party, is prohibited;
  3. You shall not remove, obscure or tamper with any copyright, trademark or other proprietary notice contained in the SFG20 Service or on any SFG20 Materials (including any permitted print outs of SFG20 Materials);

6.        User Data

7.        Intellectual property rights

You acknowledge and agree that (save for the User Data) we and/or our licensors own all right, title and interest to and all intellectual property rights (including all copyright, patent, trade mark and other intellectual property rights) in the SFG20 Service and the SFG20 Materials, including the SFG20 website, any related software, any databases, data (other than User Data), technology, reports, templates, models and documentation. Except as expressly stated herein, these Terms and Conditions do not grant you any rights to, or in, patents, copyrights, database rights, trade secrets, trade names, trademarks (whether registered or unregistered), or any other rights or licences in respect of the SFG20 Service or SFG20 Materials.

8.        Limited warranty and exclusions

9.        Limitation of liability

10.      Termination

11.      Communications between us

12.      Other important terms



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