Automate your maintenance with SFG20 + SSG Insight
SSG Insight integrates SFG20’s industry-standard schedules into Agility. This allows users to generate smarter maintenance strategies, automatically apply updates, and maintain complete audit trails - reducing risk, improving compliance, and streamlining FM workflows.
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Summary
The SSG Insight integration ensures that users benefit from real-time access to SFG20’s comprehensive maintenance schedules in Agility.
Agility from SSG Insight is a computerised maintenance management system (CMMS) and enterprise asset management (EAM) software that streamlines your operations so you can get the most value out of your assets and workforce. Both powerful and flexible, Agility integrates with any business system and centralises all of your data into a single place. Helping you achieve KPIs with smarter, data-backed decisions that improve productivity and profitability.
With over 40 years of experience with industries across the globe, our dedicated team will offer you first-class service at any point of your digitalisation journey. Our asset maintenance management software will streamline your workflows, automate your asset maintenance and help you meet compliance regulations.

Since being established in 1983, SSG Insight has become a global leader in asset maintenance management software. Our offices span the globe from the UK to Australia and Canada to Poland and have connected over 500,000 users across 44 countries to Agility.On 21st August 2024, we announced the exciting news that SSG Insight is now part of the Aptean Group.
Visit SSG Insight website >Features & benefits
SFG20 is both the industry standard for building maintenance specification and the company behind Facilities-iQ, the software built to access it. Integration keeps your FM system aligned with the latest schedules - saving time, improving accuracy, and reducing compliance risk.
Stay Compliant
Ensures ongoing alignment with the latest SFG20 standard, helping mitigate risk and regulatory fines.
Save time & resources
Automated sync with the latest, accepted SFG20 guidance eliminates manual data entry.
Streamline Operations
Integrated workflows and synced SFG20 guidance make daily maintenance easier and more efficient.
Review & approve updates
Users can review and approve SFG20 updates before applying them, giving full control over schedule changes.
Achieve greater accuracy
Synchronised data across platforms reduces duplication and errors, increasing consistency in FM records.
Effective contract management
Identify required updates ahead of time and proactively manage your suppliers/ contracts.
Frequently asked questions
Any regimes that users create in Facilities-iQ using SFG20 content can flow into your CAFM system. Each time SFG20 updates its content, Facilities-iQ licence holders will receive an automated update notification. Users can review the changes in a side-by-side view for easy comparison versus the previous version.
Yes, it is! You need an SFG20 licence to benefit from viewing our content and any CAFM software can connect into our API so we can share our content with the system of your choice.
The data SFG20 requests from your CAFM system only relates to the completion of maintenance tasks (has a task been completed and, if so, what date).
- This will enable us to create reporting to show you your level of compliance vs. your current maintenance regime. Remember that SFG20 schedules enable you to remain compliant with the law and industry best practice.
- SFG20 reporting will allow you to see clearly where you need to focus efforts to achieve compliance, and it will help you to maintain a golden thread of information about your building.
If you're using a CAFM provider that has already connected via our API then no, your CAFM provider can simply turn on access to the integration on their end using an API key. If your CAFM provider is not yet integrated with SFG20 then all you need to do is request that their developers connect with us. It's quick and easy to do so.