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  • What is SFG20?
  • Facilities-iQ
    Facilities-iQ Software Click here to expand Integrating with FM Systems Click here to expand Become a Digital Partner Click here to expand
    Facilities-iQ

    SFG20 produce the industry standard for building maintenance. Its extensive library of maintenance schedules is accessed using SFG20 Facilities-iQ - software that empowers building owners, managers and maintenance professionals to control their risk, stay compliant, and keep buildings safe and efficient.

    Facilities-iQ
    Facilities-iQ, a new smart software solution to intelligently manage your building maintenance compliance.
    Facilities-iQ
    Software Integration
    Integrate SFG20 into your FM system effortlessly. Say goodbye to manual data entry & stay up-to-date with the latest standard via an SFG20 Digital Partner. 
    Software Integration
    Digital Partners Program
    Integrate SFG20 into your FM systems effortlessly with our Digital Partner Programme. Get ahead of the competition. Join today!
    Digital Partners Program
  • Maintenance Schedules
    Core Library Click here to expand Healthcare Click here to expand Education Click here to expand Facilities Management Click here to expand Government Click here to expand Sports Click here to expand HVAC Click here to expand Residential Click here to expand Other Industries Click here to expand Bespoke Solutions Click here to expand
    Maintenance Schedules

    Our core library of maintenance schedules containing all assets commonly found in most buildings plus specialist content for specific industries.

    Core Library
    Explore the full list of maintenance schedules available to SFG20 users, including specialist content such as; Building Fabric, Catering, and Healthcare for comprehensive facility management.
    Core Library
    Healthcare
    Discover our healthcare-specific maintenance schedules, tailored to meet the unique demands and compliance requirements of the healthcare sector's facilities management.
    Healthcare
    Education
    Access specialised maintenance schedules for the education sector, designed to ensure safe, efficient, and compliant facilities management in schools and universities.
    Education
    Facilities Management
    Explore comprehensive facilities maintenance schedules, offering expert guidance to optimise building management across various industries and premises.
    Facilities Management
    Government
    Browse SFG20 maintenance schedules, providing detailed standards and practices essential for maintaining public sector buildings efficiently and compliantly.
    Government
    Sports
    Discover maintenance schedules for sports facilities, ensuring optimal performance, safety, and compliance in environments dedicated to physical activity and sports.
    Sports
    HVAC
    Explore HVAC-specific maintenance schedules created by SFG20, offering comprehensive guidance for optimal performance and efficiency of heating, ventilation, and air conditioning systems.
    HVAC
    Residential Properties
    Access specialised maintenance schedules for residential properties, designed to ensure the safety, efficiency, and comfort of living spaces, aligning with industry standards.
    Residential Properties
    Other Industries
    Don't see your sector? If you have a building that needs to be maintained we can help you. Discover some of the other sectors using SFG20.
    Other Industries
    Bespoke Solutions

    SFG20 Solutions offers a bespoke service for industry sectors seeking technical support to deliver an effective maintenance regime.

    Bespoke Solutions
  • Pricing
  • Resources
    E-guides Click here to expand Case Studies Click here to expand Webinars Click here to expand Upcoming Events Click here to expand Blog Click here to expand Training Courses Click here to expand
    Resources

    Explore SFG20's resources: in-depth e-guides, engaging webinars, informative blogs, practical case studies, and upcoming events to enrich your maintenance knowledge and skills.

    E-guides
    Access our comprehensive e-guides for in-depth insights on maintenance standards, best practices, and industry-specific guidelines to enhance your knowledge.
    E-guides
    Case Studies
    Dive into real-world applications of SFG20 through our case studies, showcasing successful maintenance strategies and their impact in various industry sectors.
    Case Studies
    Webinars
    Explore our webinar archive for expert discussions on maintenance trends, SFG20 updates, and strategies to optimise building management and compliance.
    Webinars
    Upcoming Events
    Stay ahead in your field by joining our upcoming events, where industry experts share insights on maintenance best practices and the latest SFG20 developments.
    Upcoming Events
    Blog
    Stay informed with our blog, featuring the latest news, tips, and thought leadership articles on facilities maintenance, compliance, and industry developments.
    Blog
    Learning Lab
    Discover our training programs designed to enhance your skills in maintenance standards and SFG20 usage, elevating your expertise in efficient facilities management and compliance.
    Learning Lab
  • FAQs
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What is the SFG20 standard?

 

SFG20 is the industry standard for building maintenance specification. Its extensive library of schedules covers more than 70 different asset types, plus the fabric of the building itself.

Created in 1990, in response to the need for a standard that would drive legal compliance, SFG20 is used by organisations in a wide range of sectors, spanning healthcare, education, government, retail, residential - and many more-to ensure safe, legal and competent building maintenance.

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What is the scope of the SFG20 standard?

Schedule library screenshot

  • Air Conditioning/Handling Units
  • Building Fabric / Access Equipment and Lifts 
  • Boilers, Burners and Heat Generators
  • Catering, Chillers, Cold Rooms and Food Storage
  • Ducting, Fans and Filters
  • Fire Alarm Systems
  • Heat Emitters, Exchangers and Rejection Systems
  • Hot and Cold Water Services and Pipe Work
  • Power Generators, Supplies and Pumps
  • Vacuum Systems, Valves and Ventilation
Explore Maintenance Schedules

Man holding tablet looking at Maintenance Regimes

 

Who updates the SFG20 standard and how often?

 
  • There can be 100s of changes to legislation, regulation, standards and codes of practise per month.
  • Our highly experienced and accredited Technical Authoring Team analyse all relevant regulations, legislation, standards and codes of best practise and continually update the SFG20 Standard to keep you compliant.
  • Updates and revisions to the SFG20 standard are communicated to subscribers through technical bulletins and schedule updates. 
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"SFG20 has given us the knowledge that we are doing things correctly, as well as which tasks we have to focus on".

Mathew Houghton, Sheffield Teaching Hospitals NHS Foundation Trust.

Mathew saved the cost of hiring an additional Compliance Officer (about £50,000), and 20% of his weekly time.

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“SFG20 is the cornerstone of how we put our proposals together. We never want to promise a service that we are unable to deliver, and SFG20 helps us to provide an exact specification of works”.

James Richardson, Commercial Manager at Gratte Brothers.

James estimates SFG20 saves him 20% on maintenance costs.

Compliant and Cost-Effective Building Maintenance

 

The SFG20 standard offers a comprehensive list of maintenance tasks, each colour-coded according to their level of criticality.

This allows you to distinguish between statutory (legally required), and non-statutory tasks (not legally required), a major advantage when deciding how to prioritise PPM on a limited budget.

SFG20 guidance also includes recommended task frequencies and the skill set required for each task, meaning that users can ensure and demonstrate that their maintenance tasks have been completed by a competent person for the job.

 

How do I access the SFG20 Standard?

 

You access the SFG20 Standard through our software solution Facilities-iQ.

 

 

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Compliant and Cost-Effective Building Maintenance

 

The SFG20 standard offers a comprehensive list of maintenance tasks, each colour-coded according to their level of criticality.

This allows you to distinguish between statutory (legally required), and non-statutory tasks (not legally required), a major advantage when deciding how to prioritise PPM on a limited budget.

SFG20 guidance also includes recommended task frequencies and the skill set required for each task, meaning that users can ensure and demonstrate that their maintenance tasks have been completed by a competent person for the job.

 

How do I access the SFG20 Standard?

 

You access the SFG20 Standard through our software solution Facilities-iQ.

SFG20 FAQs

Is SFG20 a CAFM system?
No, SFG20 is not a CAFM (Computer-Aided Facility Management) system. CAFM systems are great at planning works but they need to be told what work needs to happen. This is where SFG20 comes in. Our maintenance schedules are broken down into tasks, each with their own colour-coded rating, so you can easily see which tasks need to be completed by law and which do not. SFG20 content can be integrated seamlessly with all FM systems, which reduces time taken to manually update your operating systems.
What does SFG stand for?

SFG stands for "Service and Facilities Group." This acronym encapsulates the core purpose and function of the SFG20 standard. It represents a systematic and structured approach to maintaining buildings and their assets, helping to ensure they remain safe, compliant, and in optimal working condition.

When was SFG20 created?

SFG20 was created in 1990 by the Building Engineering Services Association (BESA). Since its inception, it has been recognised as the industry standard for building maintenance specification. The standard comprises an extensive library of thousands of maintenance schedules, covering more than 70 equipment types.

Why was SFG20 created?
SFG20 was established to provide a standardised approach to building maintenance, ensuring facilities management professionals have access to clear, compliant guidance for maintenance tasks, thus simplifying compliance with legislation.
How can SFG20 help with compliance management?
SFG20 maintenance schedules contain tasks which are all colour-coded. Red tasks are statutory and should be completed to achieve compliance. Amber tasks are not required by law but, in many ways, are no less important and, by completing them, you will mitigate the risks of unexpected failure, leading to costly downtime.
What are the benefits of using SFG20?
SFG20 helps organisations to achieve building maintenance compliance. By following SFG20 maintenance schedules and task guidance, users can focus their resources on completing statutory tasks and then take a risk base approach to the maintenance of their other assets. SFG20's team of technical authors stay on top of all legislation, regulations and best practice so you don't have to, saving you time and providing peace of mind.
What makes SFG20 different from other FM software?

SFG20 integrates with all other FM systems, such as CAFM (Computer Aided Facilities Management) and CMMS (Computerised Maintenance Management Systems). Think of SFG20 providing the 'what needs to be done' to the CAFM systems so they can go and plan the required work.

How does SFG20 integrate with existing systems?
The SFG20 standard is accessed via Facilities-iQ, a powerful software solution which can be integrated with all FM systems. Facilities-iQ provides users with automated update notifications when the SFG20 standard is updated. The process of reviewing and accepting updates is simple and eliminates the need for manual data entry. This integration enhances compliance and operational efficiency.
Does SFG20 provide training for new users?
Yes, SFG20 provides comprehensive training through its online Learning Lab, which includes easy-to-follow videos to help users understand and make the most of its features. On-line instructor led courses are also included within the cost of your software license. 

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