Automate your maintenance with SFG20 + Ultimo EAM

Introduction to the new partnership with SFG20:

Together, Ultimo and SFG20 empower organisations to achieve greater operational efficiency, improved compliance, and extended asset life, all while reducing downtime and demonstrating accountability to stakeholders and regulators.

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Official Integration

Requires an SFG20 license

API

Automated Updates

Easy Setup

IWMS Integration

Summary

4.3

The integration between SFG20 and Ultimo Enterprise Asset Management (EAM) delivers compliant, engineer-developed maintenance schedules directly into the Ultimo platform, removing manual data entry, reducing errors, and ensuring consistent maintenance across sites.

As legislation and best practices evolve, customers are automatically notified of SFG20 updates, which they can review and accept with a single click. Once approved, the latest schedules flow seamlessly into Ultimo, keeping all maintenance activities compliant and up to date.

With Ultimo EAM as the central hub for asset and maintenance management, organisations benefit from a streamlined, automated, and compliant maintenance regime that boosts efficiency, minimises downtime, and extends asset life, all while making it easy to demonstrate compliance to stakeholders and regulators.

Integration feature highlights:

Download maintenance schedules: Seamlessly download engineer-approved, compliant maintenance schedules into the Ultimo platform, eliminating the need for manual input. 

Automated Schedule Update Notifications: Facilities-iQ advises on updates to the SFG20 standard. 

Compliance Assurance: Ensures maintenance strategies aligns with current legislation and best practice.

Ultimo is a leading provider of Enterprise Asset Management (EAM) software, designed to help organisations gain control over their assets, maintenance, safety, and operations. With a flexible, user-friendly platform, Ultimo empowers teams to increase asset uptime, ensure compliance, and drive continuous improvement.

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Features & benefits

SFG20 is both the industry standard for building maintenance specification and the company behind Facilities-iQ, the software built to access it. Integration keeps your FM system aligned with the latest schedules—saving time, improving accuracy, and reducing compliance risk.

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Stay Compliant

Ensures ongoing alignment with the latest SFG20 standard, helping mitigate risk and regulatory fines.

Save time & resources

Automated sync with the latest, accepted SFG20 guidance eliminates manual data entry.

Streamline Operations

Integrated workflows and synced SFG20 guidance make daily maintenance easier and more efficient.

Review & approve updates

Users can review and approve SFG20 updates before applying them, giving full control over schedule changes.

Achieve greater accuracy

Synchronised data across platforms reduces duplication and errors, increasing consistency in FM records.

Effective contract management

Identify required updates ahead of time and proactively manage your suppliers/ contracts.

Frequently asked questions

What does the this integration do?

Any regimes that users create in Facilities-iQ using SFG20 content can flow into your CAFM system. Each time SFG20 updates its content, Facilities-iQ license holders will receive an automated update notification. Users can review the changes in a side-by-side view for easy comparison versus the previous version.

Is this integration included in my existing SFG20 license?

Yes, it is! You need an SFG20 license to benefit from viewing our content and any CAFM software can connect into our API so we can share our content with the system of your choice.

Is the integration one-way or two-way?

The data SFG20 requests from your CAFM system only relates to the completion of maintenance tasks (has a task been completed and, if so, what date).

This will enable us to create reporting to show you your level of compliance vs. your current maintenance regime. Remember that SFG20 schedules enable you to remain compliant with the law and industry best practice.
SFG20 reporting will allow you to see clearly where you need to focus efforts to achieve compliance, and it will help you to maintain a golden thread of information about your building.

Do I need a developer to set it up?

If you're using a CAFM provider that has already connected via our API then no, your CAFM provider can simply turn on access to the integration on their end using an API key. If your CAFM provider is not yet integrated with SFG20 then all you need to do is request that their developers connect with us. It's quick and easy to do so.