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Automate your maintenance with SFG20 and Concerto

Deliver compliant, dynamic PPM schedules straight into your CAFM. Automated updates ensure maintenance aligns with the latest standards.

SFG20 is the UK’s definitive standard for planned building maintenance, offering over 2,000 legislatively compliant schedules via its Facilities‑iQ software. Through SFG20’s Digital Partner Programme, these schedules plug directly into IWMS/CAFM systems, like Concerto, via API, ensuring your maintenance aligns with evolving regulations without manual effort.

With the SFG20 + Concerto integration, PPM tasks are automatically pulled into your system, updated in real time, and rolled out across your estate, ensuring audit-ready compliance every step of the way.

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Official Integration

Requires an SFG20 license

API

Automated Updates

Easy Setup

IWMS Integration

CAFM Integration

Summary

Concerto is a UK-based IWMS/CAFM platform developed by Bellrock, used by the NHS, local authorities, and enterprise organisations to unify asset, compliance, maintenance, and works order management. Hosted in Azure with ISO-certified security, it delivers mobile-first, scalable efficiency across entire estates.

By integrating SFG20's Facilities-‑iQ schedules, Concerto automatically ingests updated maintenance regimes directly from the source. Compliance changes flow in automatically via SFG20’s API—no outdated spreadsheets or delayed imports. The result: more accurate PPM schedules, fewer compliance gaps, and a full timestamped audit trail.

Concerto is Bellrock’s integrated workplace management system, native to the UK. It combines CAFM modules, PPM generation, reactive maintenance, asset tracking—with property, project, and compliance management. All data live in the cloud, driving insights via dashboards and workflows tailored for estates teams. Modular & scalable: Begin with CAFM and expand to full IWMS capabilities. Secure & UK-centric: Built and hosted on Azure, staffed and supported domestically. Trusted across sectors: Powers 320,000+ sites and manages £4.9 bn of supplier spend.

Visit the Concerto website

Features & benefits

SFG20 is both the industry standard for building maintenance specification and the company behind Facilities-iQ, the software built to access it. Integration keeps your FM system aligned with the latest schedules—saving time, improving accuracy, and reducing compliance risk.

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Stay Compliant

Ensures ongoing alignment with the latest SFG20 standard, helping mitigate risk and regulatory fines.

Save time & resources

Automated sync with the latest, accepted SFG20 guidance eliminates manual data entry.

Streamline Operations

Integrated workflows and synced SFG20 guidance make daily maintenance easier and more efficient.

Review & approve updates

Users can review and approve SFG20 updates before applying them, giving full control over schedule changes.

Achieve greater accuracy

Synchronised data across platforms reduces duplication and errors, increasing consistency in FM records.

Effective contract management

Identify required updates ahead of time and proactively manage your suppliers/ contracts.

Frequently asked questions

What does the this integration do?

Any regimes that users create in Facilities-iQ using SFG20 content can flow into your CAFM system. Each time SFG20 updates its content, Facilities-iQ license holders will receive an automated update notification. Users can review the changes in a side-by-side view for easy comparison versus the previous version.

Is this integration included in my existing SFG20 license?

Yes, it is! You need an SFG20 license to benefit from viewing our content and any CAFM software can connect into our API so we can share our content with the system of your choice.

Is the integration one-way or two-way?

The data SFG20 requests from your CAFM system only relates to the completion of maintenance tasks (has a task been completed and, if so, what date).

This will enable us to create reporting to show you your level of compliance vs. your current maintenance regime. Remember that SFG20 schedules enable you to remain compliant with the law and industry best practice.
SFG20 reporting will allow you to see clearly where you need to focus efforts to achieve compliance, and it will help you to maintain a golden thread of information about your building.

Do I need a developer to set it up?

If you're using a CAFM provider that has already connected via our API then no, your CAFM provider can simply turn on access to the integration on their end using an API key. If your CAFM provider is not yet integrated with SFG20 then all you need to do is request that their developers connect with us. It's quick and easy to do so.