SFG20 in an enterprise CAFM, at a price you can see

docket and SFG20 have partnered to make SFG20 maintenance schedules accessible to independent FM and maintenance companies without the complexity or cost often associated with enterprise CAFM systems.


The integration brings SFG20 schedules directly into docket, where teams can review and manage maintenance requirements, deliver tasks through the engineer app and record completed work back into Facilities-iQ. All within docket's straightforward £35 per person, per month pricing, with no setup or onboarding fees.

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Ask any questions or let our SFG20 team show key features—no pressure, no time wasted.

Official Integration
Requires an SFG20 license
API
Automated Updates
Easy Setup
IWMS Integration
CAFM Integration

Summary

SFG20 tells you what to maintain and how often. Getting it into a CAFM usually means an enterprise contract, a setup fee and a price you only find out after a sales call. docket does it differently. It is a CAFM built for independent FM and maintenance companies, at £35 a person a month with everything included, the SFG20 connection among it.

There is no setup fee and no onboarding fee. We set you up ourselves, and your subcontractors and clients log in free. When you need support, you speak directly to the person who built it.

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docket is a no-nonsense CAFM for FM and maintenance companies. Emails become jobs, engineers close work from their phone, certificates file themselves and remedials go to quote in one click. It is run by Joe Bailey, who has spent seven years running out-of-hours operations for a national facilities helpdesk, so when you need something you speak to the person who built it.

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THE SOFTWARE
docket desktop

docket mobile

docket desktop sfg20 task checklist

Features & benefits

Connect each site's regimePaste your Facilities-iQ share link and the regime comes across, mapped or unmapped, with each schedule's version and code. Nothing starts until you say soImported schedules arrive switched off, so you check them before a single job is raised. Every task on the engineer's phoneEach SFG20 task becomes a checklist item in the docket engineer app, with its criticality and Smart Words link.

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Updates you approve

When SFG20 changes a schedule, docket picks it up and shows you what has changed or been removed before anything moves. Completions go back to SFG20When the engineer closes the visit, docket records the completed tasks back to Facilities-iQ.

Coin

One price, everything in it

The SFG20 connection, engineer app, quoting, invoicing and reporting are all in the £35. No modules, no add-ons, no bolt-ons.

Frequently asked questions

Do I need an SFG20 subscription?

Yes. docket connects to your own Facilities-iQ account.

Does the SFG20 connection cost extra on docket?

No. It is included in £35 a person a month, like everything else.

Is there a setup or onboarding fee?

No. We set you up ourselves at no charge, and your first 60 days are free.

How quickly can we get started?

Once you have shared your Facilities-iQ regime, we connect it and set docket up with you. Your first 60 days are free, so your team can be using it before you pay anything.