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Automate your maintenance with SFG20 and OPAL

Bring total compliance and best-practice maintenance into one platform. OPAL, the only all-in-one property and real estate platform, integrates directly with SFG20 to give estates, facilities, and compliance teams a single, automated source of truth for how every asset should be maintained. SFG20 regimes flow into OPAL, link to your asset register, and stay live and up to date, automatically.

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Official Integration

Requires an SFG20 license

API

Automated Updates

Easy Setup

IWMS Integration

CAFM Integration

Summary

OPAL + SFG20 gives estates, facilities, and compliance teams a single, automated view of how every asset should be maintained. SFG20 regimes, including specialist NHS-aligned schedules, are pulled directly into OPAL and linked to your physical asset data. When SFG20 updates a regime, users are notified to accept and then OPAL updates with it. There is no remapping, no re-uploading, and no manual intervention required.

The result is a unified, real-time view of your estate’s maintenance and compliance position from one dashboard, powered by the industry’s gold standard. Total Clarity over what needs doing. Total Control over how and when. Total Confidence that your maintenance regime stays aligned with best practice.

OPAL is the only all-in-one property and real estate platform, built for organisations that need enterprise-wide integration and actionable intelligence across their portfolio, from day one. Built on two decades of consultancy experience across NHS Trusts, higher education, the MoD, and corporate occupiers, OPAL gives property and real estate teams a unified view of performance, cost, condition, carbon, and compliance, and the tools to act on it.

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Features & benefits

SFG20 is both the industry standard for building maintenance specification and the company behind Facilities-iQ, the software built to access it. Integration keeps your FM system aligned with the latest schedules—saving time, improving accuracy, and reducing compliance risk.

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Stay Compliant

Ensures ongoing alignment with the latest SFG20 standard, helping mitigate risk and regulatory fines.

Save time & resources

Automated sync with the latest, accepted SFG20 guidance eliminates manual data entry.

Streamline Operations

Integrated workflows and synced SFG20 guidance make daily maintenance easier and more efficient.

Review & approve updates

Users can review and approve SFG20 updates before applying them, giving full control over schedule changes.

Achieve greater accuracy

Synchronised data across platforms reduces duplication and errors, increasing consistency in FM records.

Effective contract management

Identify required updates ahead of time and proactively manage your suppliers/ contracts.

Frequently asked questions

What does the this integration do?

Any regimes that users create in Facilities-iQ using SFG20 content can flow into your CAFM system. Each time SFG20 updates its content, Facilities-iQ license holders will receive an automated update notification. Users can review the changes in a side-by-side view for easy comparison versus the previous version.

Is this integration included in my existing SFG20 license?

Yes, it is! You need an SFG20 license to benefit from viewing our content and any CAFM software can connect into our API so we can share our content with the system of your choice.

Is the integration one-way or two-way?

The data SFG20 requests from your CAFM system only relates to the completion of maintenance tasks (has a task been completed and, if so, what date).

This will enable us to create reporting to show you your level of compliance vs. your current maintenance regime. Remember that SFG20 schedules enable you to remain compliant with the law and industry best practice.
SFG20 reporting will allow you to see clearly where you need to focus efforts to achieve compliance, and it will help you to maintain a golden thread of information about your building.

Do I need a developer to set it up?

If you're using a CAFM provider that has already connected via our API then no, your CAFM provider can simply turn on access to the integration on their end using an API key. If your CAFM provider is not yet integrated with SFG20 then all you need to do is request that their developers connect with us. It's quick and easy to do so.