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Automate your maintenance with SFG20 + Service Works Global (Archibus)

Service Works Global integrates SFG20’s industry-standard maintenance schedules into Archibus, delivering seamless, automated compliance and asset upkeep. The partnership empowers FM teams to simplify planning, reduce risk, and demonstrate alignment with statutory and best-practice standards - directly from within the Archibus platform.

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Official Integration Requires an SFG20 license API Automated Updates Easy Setup IWMS Integration

Summary

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The Archibus-SFG20 integration enables users to automate maintenance schedules based on industry standards, ensuring assets are serviced correctly and at the right time. FM teams benefit from improved efficiency, a fully digital audit trail, and the assurance that their compliance processes are aligned with the latest legislation and technical updates.

Service Works Global (SWG) is a leading international provider of IWMS (Integrated Workplace Management System) software and an authorised UK reseller of the Archibus product suite.

SWG, part of Addnode Group, is certified with ISO 9001 for quality management and ISO 27001 for information security management, and has a wealth of expertise in delivering IWMS / CAFM (Computer-Aided Facilities Management) software and building lifecycle management solutions.

Archibus offers comprehensive functionality for facilities, property, space and sustainability management to generate both time and cost savings, offering on average, a 12-month return on investment.

Some of the clients that SWG support include the University of Worcester, Cardiff University, National Oceanography Centre and many higher education and end-user customers across the UK.

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Service Works Global (SWG) is a leading provider of facilities, property and workplace management software. Its Archibus platform helps organisations streamline asset maintenance, space planning, and capital projects. Through integration with SFG20, SWG offers clients a powerful way to automate regulatory compliance, reduce administrative tasks and improve overall estate performance.

Visit Service Works Global (Archibus) website

Features & benefits

SFG20 is both the industry standard for building maintenance specification and the company behind Facilities-iQ, the software built to access it. Integration keeps your FM system aligned with the latest schedules—saving time, improving accuracy, and reducing compliance risk.

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Stay Compliant

Ensures ongoing alignment with the latest SFG20 standard, helping mitigate risk and regulatory fines.

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Save time & resources

Automated sync with the latest, accepted SFG20 guidance eliminates manual data entry.

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Streamline Operations

Integrated workflows and synced SFG20 guidance make daily maintenance easier and more efficient.

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Review & approve updates

Users can review and approve SFG20 updates before applying them, giving full control over schedule changes.

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Achieve greater accuracy

Synchronised data across platforms reduces duplication and errors, increasing consistency in FM records.

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Effective contract management

Identify required updates ahead of time and proactively manage your suppliers/ contracts.

Frequently asked questions

What does the this integration do?

Any regimes that users create in Facilities-iQ using SFG20 content can flow into your CAFM system. Each time SFG20 updates its content, Facilities-iQ license holders will receive an automated update notification. Users can review the changes in a side-by-side view for easy comparison versus the previous version.

Is this integration included in my existing SFG20 license?

Yes, it is! You need an SFG20 license to benefit from viewing our content and any CAFM software can connect into our API so we can share our content with the system of your choice.

Is the integration one-way or two-way?

The data SFG20 requests from your CAFM system only relates to the completion of maintenance tasks (has a task been completed and, if so, what date).

  • This will enable us to create reporting to show you your level of compliance vs. your current maintenance regime. Remember that SFG20 schedules enable you to remain compliant with the law and industry best practice.
  • SFG20 reporting will allow you to see clearly where you need to focus efforts to achieve compliance, and it will help you to maintain a golden thread of information about your building.
Do I need a developer to set it up?

If you're using a CAFM provider that has already connected via our API then no, your CAFM provider can simply turn on access to the integration on their end using an API key. If your CAFM provider is not yet integrated with SFG20 then all you need to do is request that their developers connect with us. It's quick and easy to do so.