Case Study: Diamond Facilities Management

Informed expertise aids delivery of best-in-class service

Diamond Facilities Support offers a market leading planned, reactive, compliance, minor and project works service to a diverse range of clients. From fixing a leak, to flood defences and security, it can offer a comprehensive range of services to meet any client's maintenance requirements.

Adam Atkins, Director at Diamond Facilities Management explains how SFG20 has changed their business:

  We rate SFG20 highly as an effective tool for knowledge and expertise and as an operational management guide.     

We have made constant use of the new SFG20 customisable feature.  We use the information and guide as a template for our PPM operations and tailor what we do for each client to ensure we are satisfying their requirements on a bespoke basis.

One of the key benefits is the constant updates to the specification.  The updates ensure we remain at the forefront of compliance for our clients."

 “SFG20 has significantly improved productivity in our workplace. It has had a great effect on ensuring we have a consistent and quality approach across the business.”    

Adam Atkins - Director, Diamond Facilities Management