Explore how Servest uses SFG20 as a crucial tool for building services maintenance. Ewan Baillie, Asset and Compliance Manager, shares the significant role it plays in their operations and client communications.
Servest - SFG20 is a vital piece of the jigsaw for building maintenance

SFG20 is a vital piece of the jigsaw for building maintenance
Servest provides a comprehensive range of facilities management from cleaning to catering, security to building services.
With its group headquarters in Bury St Edmunds, the company has offices in London, Glasgow and Edinburgh.
Reported benefits of SFG20 :
- Provides a reference guide for facilities management
- Website is a reliable source of information
- Allows for informed decisions on delivering to statutory and mandatory requirements
Ewan Baillie is Asset and Compliance Manager with Servest. He explains how SFG20 is used by his company.
“We use SFG20 as a baseline for building services maintenance on our customers’ estates. It also provides work instructions for engineers and is a reference guideline for compliance. We use SFG20 to inform clients of necessary specifications. It is a vital piece of the jigsaw.
Manage Your Maintenance While Remaining Compliant
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What to expect from an SFG20 demonstration
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To meet a friendly, professional product expert
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To have a tailored demonstration focusing on the functionality that will benefit you the most
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To spend approximately 30 minutes with a team member and learn how SFG20 can solve your specific challenges
What NOT to expect:
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No hard sell!
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No monologues!
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No lengthy product demonstration!