Facilities maintenance management for healthcare
Designed for hospitals, NHS Trusts, dentists, vets, and healthcare practices, SFG20 helps you manage maintenance, ensure compliance, and protect patient safety.
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See how our software works, explore a real schedule, and get answers to your questions.
What is SFG20 for healthcare?
SFG20 is the industry standard for building maintenance specification, defining what needs to be done, when, and by whom. Accessed through our powerful Facilities-iQ software, it helps healthcare estates stay aligned with Health Technical Memoranda (HTMs), protect patients, and meet CQC and NHS compliance requirements, without over-maintaining or missing critical tasks.
Ensure HTM compliance
Use IHEEM-endorsed schedules to meet NHS HTM requirements and support audit readiness.

Protect patient safety
Ensure assets are maintained properly to minimise clinical risk and service disruption.
Regulatory updates
Stay aligned with changing regulations through automatic update notifications.
Manage FM contracts
Assign responsibilities clearly across teams and suppliers to reduce risk and improve delivery.
Stay audit ready
Create structured, colour-coded regimes with built-in evidence for CQC and compliance reviews.
Break reactive cycles
Move from reactive fixes to planned, risk-based maintenance that supports patient care.

MAINTENANCE SCHEDULES
Browse 1,500+ HTM-aligned schedules
Developed with IHEEM, our HTM-aligned schedules follow NHS and NSS guidance, with 100+ dedicated schedules covering healthcare-specific tasks across ventilation, decontamination, medical gases, and essential systems like fire, water, and electrics.
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Statutory required tasks
Complete these tasks to ensure legal compliance. Mitigate risk, ensure safety and avoid penalties.
Industry best practice tasks
Keep operations running smoothly, minimise costly downtime, and optimise asset performance.
Why compliance matters
Compliance isn't optional—you're accountable for these [[ modalData.redTasks ]] risks. Here's why it matters:
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Legal Action – Non-compliance can lead to criminal charges, including severe penalties and potential imprisonment.
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Fines – Regulatory bodies issued over £43 million in fines to UK companies in the past year alone.
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Safety Failures – Ignoring critical tasks risks lives, as seen in major incidents like Grenfell Tower.

View the tasks for this schedule
Book a demo today to explore this schedule, see how its tasks align with compliance requirements, and discover key software features that can save you time and money—no pressure, no wasted time.

Mathew Houghton
IT Lead, NHS Sheffield

Mathew Houghton
IT Lead, NHS Sheffield

Mathew Houghton
IT Lead, NHS Sheffield
Download your free copy of “How to Address the £13.8 Billion NHS Maintenance Backlog”
Mounting maintenance costs are threatening the future of healthcare estates. This e-book examines the real causes behind the NHS’s staggering £13.8bn maintenance backlog—and what you can do to take back control.
Download our free guide and gain the tools to enhance maintenance practices in your facility.

GUIDES & RESOURCES
Useful guides & resources
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Free E-book | How to Address the £13.8 Billion NHS Maintenance Backlog
Mounting maintenance costs are threatening the future of healthcare estates. Learn about the real causes behind the NHS’s £13.8bn maintenance backlog and what you can do to take back control.
Read now ›
NHS Auditor Saves NHS £2 Million Using SFG20
Learn how a former NHS Auditor used SFG20 to draw up contracts and enforce contract penalties which resulted in saving the NHS £2m on an £11m contract.
Watch now ›
NHS Saves 20% on Maintenance
Find out how NHS Sheffield made a 20% time saving using SFG20 plus saved the cost of hiring an additional compliance professional.
Read now ›FAQS
Frequently asked questions
Healthcare facilities management oversees the maintenance and supervision of all aspects of a health facility’s upkeep, from fire, safety, and security to emergency power, water, and air systems. It applies to any building providing healthcare services, from surgeries and clinics to hospitals and their associated facilities.
By ensuring healthcare facilities are regularly maintained, you remain compliant with HTMs and prioritise patient safety and health. Ongoing preventative maintenance also improves energy efficiency and reduces costs by addressing issues before they become serious.
A facilities management department typically oversees the maintenance, security, and operational aspects of healthcare facilities. Their remit includes daily operations, repairs, renovations, and ensuring compliance with regulations and preventative maintenance plans.
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