Facilities maintenance management for healthcare

Designed for hospitals, NHS Trusts, dentists, vets, and healthcare practices, SFG20 helps you manage maintenance, ensure compliance, and protect patient safety.

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See how our software works, explore a real schedule, and get answers to your questions.

What is SFG20 for healthcare?

SFG20 is the industry standard for building maintenance specification, defining what needs to be done, when, and by whom. Accessed through our powerful Facilities-iQ software, it helps healthcare estates stay aligned with Health Technical Memoranda (HTMs), protect patients, and meet CQC and NHS compliance requirements, without over-maintaining or missing critical tasks.

Ensure HTM compliance

Ensure HTM compliance

Use IHEEM-endorsed schedules to meet NHS HTM requirements and support audit readiness.

Protect patient safety

Protect patient safety

Ensure assets are maintained properly to minimise clinical risk and service disruption.

Regulatory updates

Regulatory updates

Stay aligned with changing regulations through automatic update notifications.

Manage FM contracts

Manage FM contracts

Assign responsibilities clearly across teams and suppliers to reduce risk and improve delivery.

Stay audit ready

Stay audit ready

Create structured, colour-coded regimes with built-in evidence for CQC and compliance reviews.

Break reactive cycles

Break reactive cycles

Move from reactive fixes to planned, risk-based maintenance that supports patient care.

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MAINTENANCE SCHEDULES

Browse 1,500+ HTM-aligned schedules

Developed with IHEEM, our HTM-aligned schedules follow NHS and NSS guidance, with 100+ dedicated schedules covering healthcare-specific tasks across ventilation, decontamination, medical gases, and essential systems like fire, water, and electrics.

Download your free copy of “How to Address the £13.8 Billion NHS Maintenance Backlog”

Mounting maintenance costs are threatening the future of healthcare estates. This e-book examines the real causes behind the NHS’s staggering £13.8bn maintenance backlog—and what you can do to take back control.

Download our free guide and gain the tools to enhance maintenance practices in your facility.

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GUIDES & RESOURCES

Useful guides & resources

Free E-book | How to Address the £13.8 Billion NHS Maintenance Backlog
Free E-book | How to Address the £13.8 Billion NHS Maintenance Backlog

Mounting maintenance costs are threatening the future of healthcare estates. Learn about the real causes behind the NHS’s £13.8bn maintenance backlog and what you can do to take back control.

Read now ›
NHS Auditor 1
NHS Auditor Saves NHS £2 Million Using SFG20

Learn how a former NHS Auditor used SFG20 to draw up contracts and enforce contract penalties which resulted in saving the NHS £2m on an £11m contract.

Watch now ›
NHS Saves 20% on Maintenance
NHS Saves 20% on Maintenance

Find out how NHS Sheffield made a 20% time saving using SFG20 plus saved the cost of hiring an additional compliance professional.

Read now ›
FAQS

Frequently asked questions

What is healthcare facilities management?

Healthcare facilities management oversees the maintenance and supervision of all aspects of a health facility’s upkeep, from fire, safety, and security to emergency power, water, and air systems. It applies to any building providing healthcare services, from surgeries and clinics to hospitals and their associated facilities.

What is the role of healthcare facilities' maintenance?

By ensuring healthcare facilities are regularly maintained, you remain compliant with HTMs and prioritise patient safety and health. Ongoing preventative maintenance also improves energy efficiency and reduces costs by addressing issues before they become serious.

Who is responsible for healthcare facilities maintenance?

A facilities management department typically oversees the maintenance, security, and operational aspects of healthcare facilities. Their remit includes daily operations, repairs, renovations, and ensuring compliance with regulations and preventative maintenance plans.