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The industry standard for building maintenance
Only SFG20 offers comprehensive maintenance schedules, accessed via cutting-edge software, to help users control risk, achieve compliance, and ensure buildings are safe and efficient.
Developed by
Referenced by
Trusted by NHS trusts, councils, universities, and FM providers worldwide
WHAT IS SFG20?
WHAT IS SFG20?
SFG20 is the industry standard for building maintenance. We provide customisable maintenance guidance, accessed via cutting-edge software, to help building owners, facilities managers, FM consultants, and contractors control risk, achieve compliance, and ensure your buildings are safe and efficient.
Why SFG20 matters
The SFG20 standard ensures compliance, reduces risk, and improves efficiency. Non-compliance can lead to severe penalties, legal consequences, and safety risks:
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Significant financial penaltiesHSE fines reached £43 million from August 2023 to June 2024. -
Legal & reputational risksSerious violations can result in life sentences or public scrutiny. -
Safety & compliance gapsThe Grenfell Tower fire showed the dangers of failing safety regulations.
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Business disruptions & inefficienciesAudits, shutdowns, and lost productivity can impact operations.
FEATURES & BENEFITS
The smarter way to manage maintenance and compliance
Access industry-standard maintenance schedules, automated update notifications, and seamless integration with your FM systems—all in one powerful platform.
1,500+ customisable schedules
Access expert-written maintenance schedule tailored to your assets, workflows, and compliance needs.
- Quickly find schedules using keywords, SFG20, NRM, or Uniclass codes.
- Access a diverse range of schedules covering different assets, maintenance tasks, and compliance needs.
- Tailor schedules to remove unnecessary tasks and add custom notes for engineers.
700+ annual schedule updates
Stay compliant with real-time updates, reviewed and maintained by a team of technical experts.
- Get instant notifications when SFG20 updates impact your maintenance plan.
- Compare updates side by side before accepting and applying them to your maintenance regime.
- Rely on full-time technical authors who ensure content aligns with regulations and best practices
AI-powered asset mapping
Import your asset register, then easily map your assets to SFG20 schedules.
- Save time and improve accuracy with AI-assisted mapping, delivered by our Professional Services team.
- Provide asset registers from Excel or COBie and our experts will map them to the relevant SFG20 schedules.
- Benefit from end-to-end support ensuring a smooth and efficient setup.
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AI-powered search & smart filtering
Find the exact maintenance schedule you need in seconds with intuitive filters and search options.
- Use powerful search tools like keywords, SFG20, NRM, or Uniclass codes.
- Filter results by criticality, frequency, or asset type for precise matches.
- AI Search instantly finds relevant schedules and considerations by typing an asset name or building type.
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Seamless FM system integration
Sync your maintenance regime directly with your CMMS, CAFM, or IWMS to automate maintenance workflows.
- Eliminate manual data entry by integrating with your existing FM system.
- Apply updates on your terms—automatically sync schedules after review and approval.
- Maintain a single source of truth by connecting maintenance regimes across all platforms.
Audit-ready compliance tracking
Keep an automated, transparent record of schedule updates to simplify compliance and reporting.
- Ensure full visibility with a transparent log of your custom changes.
- Track every schedule update with a built-in audit log.
- See key details at a glance, including what changes were made, by whom, who approved them, and reasons for rejection.
More features:
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Access the SFG20 standard
The only way to access and apply SFG20’s trusted, expert-written maintenance schedules.
AI-powered search & insights
Find schedules instantly using keywords, Uniclass, SFG20, or NRM codes—plus AI-driven recommendations for new assets.
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Clear statutory task guidance
Easily see which tasks are legally required, reducing risk and unnecessary work.
Always up to date
Full-time Technical Authors ensure schedules align with the latest regulations and best practices.
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Instant compliance notifications
Get real-time notifications when updates affect your maintenance plan, keeping you ahead of changes.
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Customise your schedules
Adjust frequencies, add notes, and tailor schedules to fit your assets and workflows.
Seamless FM system integration
Sync with CMMS, CAFM, and IWMS to eliminate manual updates and improve efficiency.
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Easy task management
Quickly review and choose when to accept updates via the dedicated Actions Page.
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Audit-ready records
Track your customisations, ensuring a clear compliance trail when you need it.
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Secure sharing & access
Share maintenance plans with teams or contractors while keeping data protected.
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Save time and costs
Our customers have secured and saved millions of pounds and hundreds of hours in manual effort.
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Built for FM professionals
For building owners, facilities teams, property managers, and contractors seeking a smarter way to work.
REVIEWS
Trusted by facilities professionals
SFG20 is rated "Excellent" on Trustpilot. Trusted by building owners, facilities managers, FM consultants, and contractors.
“Always up-to-date with legal compliance...”
It helps to ensure that our maintenance procedures and tasks are always up-to-date with legal compliance across our whole estate.
National Estates & Facilities Technical Manager
NHS Blood and Transplant
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“The knowledge we are doing things correctly...”
SFG20 has given us the knowledge that we are doing things correctly, as well as which tasks we have to focus on.
Sheffield Teaching Hospitals
NHS Foundation Trust
Mathew saved the cost of hiring an additional Compliance Officer (c. £50,000) and 20% of his weekly time.
“Significantly improved productivity...”
SFG20 has significantly improved productivity in our workplace. It has had a great effect on ensuring we have a consistent and quality approach across the business.
Director
Diamond Facilities Management
“Significant cost savings...”
Significant cost savings realised by increasing the amount of work that is completed in-house versus contractors. We now have a consistent process and the ability to manage and control our risk across the estate.
Estates Compliance Manager
Ormiston Academies Trust
“Helps us to provide an exact specification of works.”
SFG20 is the cornerstone of how we put our proposals together. We never want to promise a service that we are unable to deliver, and SFG20 helps us to provide an exact specification of works.
Commercial Manager
Gratte Brothers
James estimates SFG20 saves him 20% on maintenance costs.
“Invaluable...”
The demands of most of our clients necessitate the use of SFG20. The SFG20 core library is constantly updated, which ensures the information is always available to keep us within the law and up-to-date with our statutory obligations.
Central Operations & Field Services Manager
Serco
INTEGRATIONS
Enjoy seamless integration with your CMMS, CAFM, and IWMS
Connect Facilities-iQ with your FM system to automate updates, reduce manual work, and stay compliant with the latest standards.
Download your free copy of “There is Nowhere to Hide - Staying Compliant with Statutory Tasks”
In the wake of the Grenfell Tower incident, regulatory scrutiny has intensified—compliance failures can lead to prison time, hefty fines, and irreversible damage to your business’s reputation.
Make sure you’re well informed by downloading our free e-guide now,
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